Return Policy

RonWear Return Policy

At RonWear we know circumstances happen. We understand that sometimes it’s necessary to return or exchange an item so we want to make it as easy as possible.

If you need to return or exchange any item:

  1. Request a Return Merchandise Authorization (RMA) number by calling RonWear’s Return Department Toll Free, at 800-513-1458. Monday – Friday 9 a.m. – 5 p.m. EST.
  2. Completely fill out the return/exchange form provided by RonWear regarding how to return or exchange an item(s).
  3. RonWear will provide a full refund, less original shipping and insurance charges, for all returned items received within 30 days of when the items were shipped, provided the items are unwashed, unworn, with all original tags attached, in original packaging, and free of defects.
  4. Those wishing to return an item after 30 days should email their request to returns@ronwear.com or call 800-513-1458.
  5. Exchanged items will be re-shipped free of charge.

If you should receive a defective item, please notify us within five days of receiving the item and we will send you out a replacement.

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